Privacy Policy
Draft for review. This is a working template, not final legal text. It should be reviewed and completed by a qualified data-protection professional before the site goes live. Bracketed items [like this] need to be confirmed.
Last updated: [date] · Applies to the retirein.eu website and our services.
1. Who we are
Retire in EU ("we", "us") provides retirement-relocation concierge services to individuals moving to the European Union. For the purposes of the EU General Data Protection Regulation (GDPR), the data controller is [legal entity name], registered at [registered address], Warsaw, Poland. You can reach us at [privacy contact email].
2. What information we collect
- Information you give us. When you use our contact or consultation form, we collect your name, email address, country of interest, and anything you write in the message field. During an engagement we may collect further details you provide (for example income sources, family circumstances, and documents) strictly to deliver the service.
- Information collected automatically. Basic technical data such as your IP address, browser type, and pages viewed, via server logs and any analytics we may add. See our Cookie Policy.
3. Why we use it, and our legal basis
- To respond to your enquiry and provide a consultation — on the basis of taking steps at your request before entering a contract.
- To deliver our services if you engage us — on the basis of performing our contract with you.
- To meet legal and regulatory obligations — on the basis of legal obligation.
- To improve our website and communications — on the basis of our legitimate interests, balanced against your rights.
4. Sharing with our specialist network
To coordinate your move, we share the information necessary to deliver each service with the vetted local professionals in our network (for example immigration lawyers, tax advisors, real-estate and insurance specialists) in your destination country. We share only what each specialist needs, and we require them to protect your data. We do not sell your personal data to anyone.
5. International transfers
Because relocation is inherently cross-border, your information may be processed in the country you are moving to. Where data moves outside the European Economic Area, we rely on appropriate safeguards such as [standard contractual clauses / adequacy decisions].
6. How long we keep it
We keep enquiry data for [retention period] and client-engagement data for as long as needed to provide the service and to meet legal, tax, and regulatory requirements, after which it is deleted or anonymised.
7. Your rights
Under the GDPR you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You can withdraw consent at any time where processing is based on consent, and you have the right to complain to your local supervisory authority (in Poland, the President of the Personal Data Protection Office, UODO). To exercise any of these, contact us at [privacy contact email].
8. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to limit access to those who need it.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a revised "last updated" date.
10. Contact
Questions about this policy or your data? Email [privacy contact email] or write to us at [registered address], Warsaw, Poland.